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Internal Market, Industry, Entrepreneurship and SMEs

The European Regulators Group for Postal Services

The European Regulators Group for Postal Services (ERGP) is an advisory group to the European Commission. It facilitates consultation and cooperation between the independent National Regulatory Authorities (NRAs) in EU countries, and between NRAs and the Commission to help consolidate the internal market for postal services and ensure the consistent application of the postal/parcel legislation.


Third ERGP Stakeholder Forum on 30 September

On 30 September, the third ERGP Stakeholder Forum will take place at Radisson Grand Place Hotel from 9:00 to 17:00. The ERGP Stakeholders Forum is the meeting point for regulators, postal, digital, delivery and e-commerce sector representatives. The Forum aims to collect stakeholder views on which direction postal regulation must follow, in view of the ERGP Opinion on the future regulatory review, published in April 2022. Stakeholders will also have the opportunity to discuss the ERGP Work Programme for 2023 and the ERGP Medium Term Strategy 2023-2025, documents currently under public consultation. Please find herewith the programme (PDF) as well as the link for registration (deadline 20 September).

The hotel is offering a reduced rate for participants for the night 29 - 30 September. Please find further information on how to apply enclosed. Please note that the European Commission services are not charged for this service and will not be responsible for any cancellation or other issue regarding room reservations made by the participants.

Guide for room bookings

  • all guests are booking individually online and receive their digital confirmation
  • (credit card serves only as a guarantee in case of late cancellation or no-show)

For pre & post stays, please email or

Public Consultation for the ERGP Draft Work Programme 2023 and the ERGP MTS 2022-25

The 2023 WP follows up the work initiated in 2022 and previous years and considers the medium- and long-term developments and challenges in the postal sector

  • digitalization and e-commerce
  • the Green Deal
  • the need to revise the PSD
  • USO sustainability
  • the changes in consumers’ needs, especially due to electronic substitution

It was developed concurrently and in accordance with the provisions of the Medium Term Strategy 2023-2025.

The draft ERGP Work Programme 2023 and the MTS 2022-25 are submitted to public consultation from 8 July to 8 October, 2022.

The 23rd ERGP Plenary will approve the final version in November 2022.

Please send your comments on the draft WP 2023 to GROW and by 8 October 2022. Please send your comments for the MTS 2022-25 to GROW and  by 8 October 2022.

ERGP PL I (22) 6 Draft Work Programme 2023 public consultation

ERGP (22) PL I 7 Draft Medium-Term Strategy 2023-2025 PL I

Press release: ERGP 22nd Plenary meeting 

The European Regulators Group for Postal Services (ERGP) held its first Plenary meeting for 2022, under the chairmanship of Prof. Dr. Mariano Bacigalupo Saggese, Member of the Board of Directors of the Spanish Comisión Nacional de los Mercados y la Competencia, supported by the Vice-Chairs Dr. Spyros Pantelis, Vice-President of the Hellenic Telecommunications and Post Commission (EETT), and Mr Petros Galides, Deputy Commissioner of Electronic Communications and Postal Regulation (OCECPR).

ERGP adopted a position paper on 26 April 2022 on the European Commission report on the application of the Postal Services Directive.

ERGP (22) 3 press release/public statement on ERGP supports European postal operators’ initiatives to help Ukrainian citizens and invites them to take further action.

The ERGP held in Athens its second Plenary meeting for 2021 in hybrid format, under the chairmanship of Dr. Spyros Pantelis, Vice President of the Hellenic Telecommunications and Post Commission (EETT), supported by the Vice-Chair Mr. Cadete de Matos, chairman of the Portuguese Autoridade Nacional de Comunicações (ANACOM) and Prof. Dr. M. Bacigalupo, Member of the Board of the Spanish Comisión Nacional de los Mercados y la Competencia (CNMC). The Plenary agreed on the ERGP Work Programme 2022, which sets out the ERGP’s tasks for the year 2022, in line with the strategic pillars the ERGP Medium-Term Strategy (MTS) 2020-2022: (1) revisiting the postal sector legal framework; (2) promoting a competitive EU postal single market and (3) empowering end-users and ensuring a user oriented universal service

The ERGP is proud to have elected unanimously Mr. Petros Galides, Deputy Commissioner of the Cypriot Office of Electronic Communications & Postal Regulations (OCECPR) for 2023 ERGP Chair

See section ‘public consultations’ here below to find the contributions on the ERGP Work programme 2022 and the report on the contractual situation of consumers of postal services.

ERGP is on LinkedIn


The European Regulators Group for Postal Services (ERGP) is composed of NRAs from EU countries. The Commission, the European Free Trade Association (EFTA) Surveillance Authority, NRAs from European Economic Area countries (Norway, Iceland and Liechtenstein) and EU candidate countries participate as observers to the group.

Participation takes place at the level of heads of the NRAs and the chair is elected from the membership. The Commission provides the secretariat to the group.

Meetings, documents and consultations

Since it was established, the ERGP has played an important role in postal reform and oversight. Comprehensive information about the ERGP meetings and publications is available here.

Expert groups

The ERGP work programme for 2022 was adopted during the ERGP plenary on 26 November 2021.

The work programme is organised based on the 3 strategic pillars of the medium term strategy 2020-2022

  • Strategic pillar I – revisiting the postal sector
  • Strategic pillar II – promoting a competitive EU postal single market
  • Strategic pillar III – empowering end-users and ensuring a user oriented universal service

According to the medium term strategy, in all activities stemming from strategic pillars I, II and III, ERGP will focus on

  • providing proactive and forward-looking support and advice to the European Commission
  • enhanced engagement with relevant stakeholders and international organisations
  • efficiency

The implementation of the 2022 work programme is entrusted to ERGP work groups, composed of experts from national regulatory authorities.

Access and Interoperability Work Group

  • Access to the postal network in a context of booming e-commerce
  • Internal study of the impact of VAT rules and customs procedures on international postal deliveries

Members' area

Consumers and Market Indicators Work Group

  • ERGP Report on postal core indicators
  • Internal Feasibility study of quality of service indicators for the parcel market in the context of the development of eCommerce in the postal sector
  • ERGP report on the contractual situation of consumers of postal services

Members' area

Cross Border Parcel Delivery Work Group

  • Analysis of the article 6 of the Regulation (EU) 2018/644 on cross-border parcel delivery services

Members' area

Regulatory Framework Work Group

  • ERGP input on PSD evaluation/review
  • ERGP follow-up report of the impact of online platforms in the postal sector
  • ERGP report on the future needs of the USO

Members' area

Sustainability Work Group

  • ERGP report on environmental sustainability in the postal sector

Members' area

Medium Term Strategy 2023-2025 Task Force

  • ERGP Medium-Term Strategy 2023-2025

Members' area