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Internal Market, Industry, Entrepreneurship and SMEs

The European Regulators Group for Postal Services

The European Regulators Group for Postal Services (ERGP) is an advisory group to the European Commission. It facilitates consultation and cooperation between the independent National Regulatory Authorities (NRAs) in EU countries, and between NRAs and the Commission to help consolidate the internal market for postal services and ensure the consistent application of the postal/parcel legislation.

News & Updates

Press release: 23rd ERGP Plenary Meeting in Barcelona, 25 November 2022

Press release: 3rd ERGP stakeholders forum, 30 September 2022

Press release: ERGP 22nd Plenary meeting 

ERGP adopted a position paper on 26 April 2022 on the European Commission report on the application of the Postal Services Directive.

ERGP is on LinkedIn


The European Regulators Group for Postal Services (ERGP) is composed of NRAs from EU countries. The Commission, the European Free Trade Association (EFTA) Surveillance Authority, NRAs from European Economic Area countries (Norway, Iceland and Liechtenstein) and EU candidate countries participate as observers to the group.

Participation takes place at the level of heads of the NRAs and the chair is elected from the membership. The Commission provides the secretariat to the group.

Meetings, documents and consultations

Since it was established, the ERGP has played an important role in postal reform and oversight. Comprehensive information about the ERGP meetings and publications is available here.

Expert groups

The ERGP work programme for 2022 was adopted during the ERGP plenary on 26 November 2021.

The work programme is organised based on the 3 strategic pillars of the medium term strategy 2020-2022

  • Strategic pillar I – revisiting the postal sector
  • Strategic pillar II – promoting a competitive EU postal single market
  • Strategic pillar III – empowering end-users and ensuring a user oriented universal service

According to the medium term strategy, in all activities stemming from strategic pillars I, II and III, ERGP will focus on

  • providing proactive and forward-looking support and advice to the European Commission
  • enhanced engagement with relevant stakeholders and international organisations
  • efficiency

The implementation of the 2022 work programme is entrusted to ERGP work groups, composed of experts from national regulatory authorities.

Access and Interoperability Work Group

  • Access to the postal network in a context of booming e-commerce
  • Internal study of the impact of VAT rules and customs procedures on international postal deliveries

Members' area

Consumers and Market Indicators Work Group

  • ERGP Report on postal core indicators
  • Internal Feasibility study of quality of service indicators for the parcel market in the context of the development of eCommerce in the postal sector
  • ERGP report on the contractual situation of consumers of postal services

Members' area

Cross Border Parcel Delivery Work Group

  • Analysis of the article 6 of the Regulation (EU) 2018/644 on cross-border parcel delivery services

Members' area

Regulatory Framework Work Group

  • ERGP input on PSD evaluation/review
  • ERGP follow-up report of the impact of online platforms in the postal sector
  • ERGP report on the future needs of the USO

Members' area

Sustainability Work Group

  • ERGP report on environmental sustainability in the postal sector

Members' area

Medium Term Strategy 2023-2025 Task Force

  • ERGP Medium-Term Strategy 2023-2025

Members' area