Internal Market, Industry, Entrepreneurship and SMEs
Product contact points
A ‘product contact point’ has been set up in every EU country, as required by Regulation 2019/515 on the mutual recognition of goods. The contact points provide free of charge information within 15 days in response to queries related to Regulation 2009/515 on the mutual recognition of goods.
The role of the product contact points (PCPs) is to provide information on
Regulation 2019/515 on the mutual recognition of goods
the implementation of EU harmonisation legislation on products
Information on the mutual recognition of goods
The product contact points (PCPs) have to provide the following information online, related to the territory in which they operate
information on the principle of mutual recognition and the application of Regulation 2019/515
direct contact details for the competent authorities
the remedies and procedures available in the event of a dispute between the competent authority and a business, including the problem solving procedure provided by the SOLVIT service
PCPs are also obliged to provide at the request of a business or a competent authority of another EU member country
any useful information, such as electronic copies of, or online access to, the national technical rules and national administrative procedures applicable to specific goods, or goods of a specific type, in the territory in which the PCP is established
information on whether those goods, or goods of that type, are subject to prior authorisation under national law in the territory in which the PCP is established
Information on the implementation of EU product legislation
In accordance with Article 8(2) of Regulation 2019/1020 on market surveillance and compliance of products, the product contact points provide economic operators, at their request and free of charge, with information concerning the national transposition and implementation of Union harmonisation legislation applicable to products. Union harmonisation legislation covers a wide range of non-food products and includes, in particular, the legal acts listed in Annex I to Regulation 2019/1020.
The PCPs are encouraged to provide their services in several languages and to provide personalised advice to users.
Contact information
The contact information of Product Contact Points is provided based on the request of the data subject and is made public to facilitate citizens and companies wishing to contact them.
Country
Name
Phone (p), fax (f)
Email
WWW
Austria
-
(p) +43 1 71100-805555
produktinfostellebmaw [dot] gv [dot] at (produktinfostelle[at]bmaw[dot]gv[dot]at)
infopointBGmi [dot] government [dot] bg (infopointBG[at]mi[dot]government[dot]bg)
-
Office name
Ministry of Economy, Energy and Tourism, Technical Harmonisation and Consumer Policy Directorate. Technical Harmonisation - Foods and Horizontal Policy Unit
BAM Bundesanstalt für Materialforschung und -prüfung
Office name (en)
BAM Federal Institute for Materials Research and Testing
Product category
All, except food products, agricultural and fish products and products of daily use.
Role
-
Address
Unter den Eichen 87, D-12205 Berlin, DE
Working hours
-
Comments
The Federal Agency for Agriculture and Food (BLE) is the competent contact point for food products, agricultural and fish products and products of daily use. The Federal Institute for Materials Research and Testing (BAM) is the competent contact point for all other products.
Last update
28 January 2010
Germany
-
(p) +49 228 6845 2283
produktinfoble [dot] de (produktinfo[at]ble[dot]de)
BLE Bundesanstalt für Landwirtschaft und Ernährung
Office name (en)
BLE Federal Agency for Agriculture and Food
Product category
Food, agricultural and fish products and products of daily use
Role
-
Address
Deichmanns Aue 29, D-53179 Bonn, DE
Working hours
-
Comments
The Federal Agency for Agriculture and Food (BLE) is the competent contact point for food products, agricultural and fish products and products of daily use. The Federal Institute for Materials Research and Testing (BAM) is the competent contact point for all other products.
Last update
28 January 2010
Germany
-
(p) +49 30 78730-0 (f) +49 30 78730-320
pcpc-germanydibt [dot] de (pcpc-germany[at]dibt[dot]de)
Ministero dello Sviluppo Economico, Direzione Generale per il mercato, la concorrenza, la tutela del consumatore e la normativa tecnica. Divisione VI - Normativa tecnica - Sicurezza e conformità dei prodotti
Amt für Volkswirtschaft – Technische Prüf-, Mess- und Normenstelle (TPMN) Office of Economic Affairs - Technical Inspection, Measures and Standards Bureau
Product category
All
Role
-
Address
Postfach 684, 9490 Vaduz, Liechtenstein
P.O. Box 684, 9490 Vaduz, Liechtenstein
Working hours
Montag bis Freitag: 08.00 - 11.30 Uhr und 13.30 - 17.00 Uhr
Subdirección General de Inspección, Certificación y Asistencia Técnica del Comercio Exterior Dirección General de Política Comercial y Competitividad SECRETARÍA DE ESTADO DE COMERCIO MINISTERIO DE INDUSTRIA, COMERCIO Y TURISMO
Office name (en)
Deputy Directorate for Foreign Trade, Inspection, Certification and Technical Assistance General Directorate for Trade Policy and Competiveness STATE SECRETARIAT FOR TRADE MINISTRY OF INDUSTRY, COMMERCE AND TURISM
Product category
All
Role
-
Address
Paseo de la Castellana, 162, 28046 Madrid, ES
Working hours
-
Last update
19 September 2019
Sweden
-
(p) +46 8 690 48 00 (f) +46 8 30 67 59
pcpkommerskollegium [dot] se (pcp[at]kommerskollegium[dot]se)
bmaw [dot] gv [dot] at (produktinfostelle[at]bmaw[dot]gv[dot]at)