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A ‘product contact point’ has been set up in every EU country, as required by Regulation 2019/515 on the mutual recognition of goods. The contact points provide free of charge information within 15 days in response to queries related to Regulation 2009/515 on the mutual recognition of goods.

The role of the product contact points (PCPs) is to provide information on

  • Regulation 2019/515 on the mutual recognition of goods
  • the implementation of EU harmonisation legislation on products

Information on the mutual recognition of goods

The product contact points (PCPs) have to provide the following information online, related to the territory in which they operate

  • information on the principle of mutual recognition and the application of Regulation 2019/515
  • direct contact details for the competent authorities
  • the remedies and procedures available in the event of a dispute between the competent authority and a business, including the problem solving procedure provided by the SOLVIT service

PCPs are also obliged to provide at the request of a business or a competent authority of another EU member country

  • any useful information, such as electronic copies of, or online access to, the national technical rules and national administrative procedures applicable to specific goods, or goods of a specific type, in the territory in which the PCP is established
  • information on whether those goods, or goods of that type, are subject to prior authorisation under national law in the territory in which the PCP is established

Information on the implementation of EU product legislation

In accordance with Article 8(2) of Regulation 2019/1020 on market surveillance and compliance of products, the product contact points provide economic operators, at their request and free of charge, with information concerning the national transposition and implementation of Union harmonisation legislation applicable to products. Union harmonisation legislation covers a wide range of non-food products and includes, in particular, the legal acts listed in Annex I to Regulation 2019/1020.

The PCPs are encouraged to provide their services in several languages and to provide personalised advice to users.

Contact information

The contact information of Product Contact Points is provided based on the request of the data subject and is made public to facilitate citizens and companies wishing to contact them.
  • Austria

    Name: -

    Phone / fax: (p) +43 1 71100-805555

    Email: produktinfostelleatbmaw [dot] gv [dot] at (produktinfostelle[at]bmaw[dot]gv[dot]at)

    Website: website (and EN version)

    Office name: Bundesministerium für Digitalisierung und Wirtschaftsstandort

    Product category: All

    Role: -

    Address: Stubenring 1, 1010 Wien, AT

    Working hours:

    Last update: 16 October 2024

  • Belgium

    Name: -

    Phone / fax: (p) + 32 (0)2/277 53 36

    Email: pcpateconomie [dot] fgov [dot] be (pcp[at]economie[dot]fgov[dot]be)

    Website: website

    Office name: FPS Economy, SME, self-employed and Energy General Direction Quality and Security Division Quality and Innovation

    Product category: All

    Role: -

    Address: Koning Albert II-laan 16 - 2nd floor (NG III), Bruxelles, 1000, BE

    Working hours:

    Last update: 22 July 2019

  • Bulgaria

    Name: NIKIFOROVA VELICHKOVA Jana (Ms)

    Phone / fax: (p) +359 2 940 7336; +359 2 940 7580; + 359 2 940 7565; (f) +359 2 987 8952

    Email: infopointBGatmi [dot] government [dot] bg (infopointBG[at]mi[dot]government[dot]bg)

    Website: -

    Office name: Ministry of Economy, Energy and Tourism, Technical Harmonisation and Consumer Policy Directorate. Technical Harmonisation - Foods and Horizontal Policy Unit

    Product category: All

    Role: -

    Address: -

    Working hours:

    Last update: 10 October 2011

  • Croatia

    Name: -

    Phone / fax: (p) +385 1 610 6825; (p) +385 1 610 6356

    Email: pcpatmingor [dot] hr (pcp[at]mingor[dot]hr)

    Website: website

    Office name: Product Contact Point Croatia - Ministry of Economy

    Product category: -

    Role: -

    Address: Ulica grada Vukovara 78, 10000 Zagreb, HR

    Working hours:

    Last update: 5 August 2021

  • Cyprus

    Name: KYPRIANOU Nicos (Mr)

    Phone / fax: (p) + 357 22 409 309; (f) + 357 22 754 103

    Email: nkyprianouatmcit [dot] gov [dot] cy (nkyprianou[at]mcit[dot]gov[dot]cy)

    Website: website

    Office name: Cyprus Organization for the Promotion of Quality

    Product category: All

    Role: -

    Address: 13-15, A. Araouzou Str., Nicosia, CY

    Working hours:

    Last update: 16 October 2024

  • Czech Republic

    Name: -

    Phone / fax: (p) +420 224 221 701

    Email: procopatmpo [dot] cz (procop[at]mpo[dot]gov[dot]cz)

    Website: website

    Office name: ProCoP, Department for European Affairs and the Internal Market, Ministry of Industry and Trade

    Product category: All

    Role: -

    Address: Na Frantisku 32, Praha - Prague, 11015 Praha 1, CZ

    Working hours:

    Last update: 19 January 2018

  • Denmark

    Name: -

    Phone / fax: (p) +45 35 46 62 00; (f) +45 35 46 60 01

    Email: pcpaterst [dot] dk (pcp[at]erst[dot]dk)

    Website: website

    Office name: Danish Business Authority

    Product category: All

    Role: -

    Address: Dahlerups Pakhus. Langelinie Allé 17, DK-2100 Copenhagen, DK

    Working hours:

    Last update: 06 November 2012

  • Estonia

    Name: -

    Phone / fax: (p) +372 625 6405; (f) +372 6313660

    Email: pcpatttja [dot] ee (pcp[at]ttja[dot]ee)

    Website: website

    Office name: Product Safety and Consumer Protection Division, Internal Market Department

    Office name (EN): Ministry of Economic Affairs and Communications

    Product category: All

    Role: -

    Address: Harju 11, 15072 Tallinn, EE

    Working hours:

    Last update: 3 May 2021

  • Finland

    Name: KUMPULAINEN Minna (Ms)

    Phone / fax: (p) +358 29 5052 224

    Email: pcp [dot] finlandattukes [dot] fi (pcp[dot]finland[at]tukes[dot]fi)

    Website: website

    Office name: Finnish Safety and Chemicals Agency (Tukes) / Fipoint

    Product category: All

    Role: -

    Address: P.O. Box 66, FI-00521 Helsinki, Finland

    Working hours:

    Last update: 28 September 2021

  • France

    Name: -

    Phone / fax: -

    Email: pcp [dot] franceatfinances [dot] gouv [dot] fr (pcp[dot]france[at]finances[dot]gouv[dot]fr)

    Website: website

    Office name: Ministère de l’Economie, des Finances et de l’Industrie (DGE/SQUALPI)

    Product category: All

    Role: -

    Address: 61, bd Vincent-Auriol TELEDOC 143 – 75703 Paris Cedex 13

    Working hours:

    Last update: 16 October 2024

  • Germany

    Name: -

    Phone / fax: (p) +49 30 81040; (f) +49 30 8104 1947

    Email: produktinfostelleatbam [dot] de (produktinfostelle[at]bam[dot]de)

    Website: website

    Office name: BAM Bundesanstalt für Materialforschung und -prüfung

    Office name (EN): BAM Federal Institute for Materials Research and Testing

    Product category: All, except food products, agricultural and fish products and products of daily use.

    Role: -

    Address: Unter den Eichen 87, D-12205 Berlin, DE

    Working hours:

    Comments: The Federal Agency for Agriculture and Food (BLE) is the competent contact point for food products, agricultural and fish products and products of daily use. The Federal Institute for Materials Research and Testing (BAM) is the competent contact point for all other products.

    Last update: 28 January 2010

  • Germany

    Name: -

    Phone / fax: (p) +49 228 6845 2283

    Email: produktinfoatble [dot] de (produktinfo[at]ble[dot]de)

    Website: website

    Office name: BLE Bundesanstalt für Landwirtschaft und Ernährung

    Office name (EN): BLE Federal Agency for Agriculture and Food

    Product category: Food, agricultural and fish products and products of daily use

    Role: -

    Address: Deichmanns Aue 29, D-53179 Bonn, DE

    Working hours:

    Comments: The Federal Agency for Agriculture and Food (BLE) is the competent contact point for food products, agricultural and fish products and products of daily use. The Federal Institute for Materials Research and Testing (BAM) is the competent contact point for all other products.

    Last update: 28 January 2010

  • Germany

    Name: -

    Phone / fax: (p) +49 30 78730-0; (f) +49 30 78730-320

    Email: pcpc-germanyatdibt [dot] de (pcpc-germany[at]dibt[dot]de)

    Website: website

    Office name: Deutsches Institut für Bautechnik

    Product category: Construction products

    Role: -

    Address: Kolonnenstr. 30 B, 10829 Berlin, DE

    Working hours:

    Last update: 19 August 2019

  • Greece

    Name: -

    Phone / fax: (p) +30-210-3893680, +30-210-3893991; (f) +30-210-3893999

    Email: pcp [dot] greeceatggb [dot] gr (pcp[dot]greece[at]mindev[dot]gov[dot]gr)

    Website: website

    Office name: Directorate of Quality Policy General Secretariat for Industry Ministry for Development and Competitiveness

    Product category: All

    Role: -

    Address: Kaniggos Square 20, 10181 Athens, EL

    Working hours:

    Last update: 16 October 2024

  • Hungary

    Name: -

    Phone / fax: (p) +361 458 5568

    Email: infoattermekpont [dot] hu (info[at]termekpont[dot]hu)

    Website: website

    Office name: -

    Office name (EN): Government Office of the Capital City Budapest

    Product category: All

    Role: Product Contact Point and Product Contact Point for Construction

    Address: -

    Working hours:

    Last update: 18 June 2020

  • Iceland

    Name: -

    Phone / fax: -

    Email: posturatanr [dot] is (postur[at]anr[dot]is)

    Website: website

    Office name: Atvinnuvega- og nýsköpunarráðuneyti

    Office name (EN): Ministry of Industries and Innovation

    Product category: -

    Role: -

    Address: -

    Working hours:

    Last update: 28 May 2021

  • Ireland

    Name: MCCABE Eoin (Mr)

    Phone / fax: (p) +353 1 807 3800

    Email: pcpatnsai [dot] ie (pcp[at]nsai[dot]ie)

    Website: website

    Office name: National Standards Authority of Ireland

    Product category: All

    Role: Product Contact Point/Information officer

    Address: 1 Swift Square, Northwood, Santry, Dublin 9, D09 AE4, Ireland

    Working hours: Mon - Fri, 09.00 to 17.00

    Last update: 1 December 2021

  • Italy

    Name: -

    Phone / fax: (p) +39 06 4705 5310

    Email: pcp [dot] italiaatmise [dot] gov [dot] it (pcp[dot]italia[at]mise[dot]gov[dot]it)

    Website: website

    Office name: Ministero dello Sviluppo Economico, Direzione Generale per il mercato, la concorrenza, la tutela del consumatore e la normativa tecnica. Divisione VI - Normativa tecnica - Sicurezza e conformità dei prodotti

    Product category: All

    Role: -

    Address: Via Sallustiana 53, 00187 Rome, IT

    Working hours: -

    Last update: 02 September 2021

  • Latvia

    Name: -

    Phone / fax: (p) +371 6703 94 30

    Email: pcpatliaa [dot] gov [dot] lv (pcp[at]liaa[dot]gov[dot]lv)

    Website: website

    Office name: Investment and Development Agency of Latvia

    Product category: All

    Role: -

    Address: 2 Perses Street, Riga, LV-1442, Latvia

    Working hours: -

    Last update: 1 July 2020

  • Liechtenstein

    Name: Thomas NÄF (Mr)

    Phone / fax: (p) +423 236 69 03

    Email: tpmn [dot] avwatllv [dot] li (tpmn[dot]avw[at]llv[dot]li)

    Website: website

    Office name: Amt für Volkswirtschaft – Technische Prüf-, Mess- und Normenstelle (TPMN)

    Office name (EN): Office of Economic Affairs - Technical Inspection, Measures and Standards Bureau

    Product category: All

    Role: -

    Address: P.O. Box 684, 9490 Vaduz, Liechtenstein

    Working hours: Monday to Friday: 08.00 - 11.30 and 13.30 - 17.00

    Last update: 1 December 2021

  • Lithuania

    Name: -

    Phone / fax: (p) +370 700 77 055

    Email: konsultacijosatinovacijuagentura [dot] lt (konsultacijos[at]inovacijuagentura[dot]lt)

    Website: website (in English)

    Office name: Innovation Agency Lithuania

    Product category: All

    Role: -

    Address: J.Balčikonio str. 3, LT-08247 Vilnius, Lithuania

    Working hours: -

    Last update: 11 December 2023

  • Luxembourg

    Name: GLANGÉ Pascal (Mr)

    Phone / fax: (p) +352 247 74331

    Email: pcpluxembourgatilnas [dot] etat [dot] lu (pcpluxembourg[at]ilnas[dot]etat[dot]lu)

    Website: website (in French)

    Office name: Institut luxembourgeois de la normalisation, de l'accréditation, de la sécurité et qualité des produits et services

    Product category: -

    Role: -

    Address: -

    Working hours: -

    Last update: 10 February 2020

  • Luxembourg

    Name: KLEIN Olivier (Mr)

    Phone / fax: (p) +352 247 74329

    Email: pcpluxembourgatilnas [dot] etat [dot] lu

    Website: website (in French)

    Office name: Institut luxembourgeois de la normalisation, de l'accréditation, de la sécurité et qualité des produits et services

    Product category: -

    Role: -

    Address: -

    Working hours: -

    Last update: 10 February 2020

  • Malta

    Name: -

    Phone / fax: (p) +356 23952000

    Email: pcp [dot] maltaatmccaa [dot] org [dot] mt (pcp[dot]malta[at]mccaa[dot]org[dot]mt)

    Website: website

    Office name: Malta Competition and Consumer Affairs Authority, Technical Regulations Division

    Product category: All

    Role: -

    Address: Mizzi House, National Road, Blata I-Blajda

    Working hours: -

    Last update: 1 December 2021

  • Netherlands

    Name: -

    Phone / fax: (p) +31 (0)88 602 44 44

    Email: contact form (and EN version)

    Website: website (and EN version)

    Office name: Netherlands Enterprise Agency - Answers for Business

    Product category: All

    Role: -

    Address: Rijksdienst voor Ondernemend Nederland; Prinses Beatrixlaan 2 | 2595 AL | Den Haag; Postbus 93144 | 2509 AC | Den Haag

    Working hours: Working days from 9.00-12.00 and 14.00-17.00. Mondays from 10.00.

    Last update: 5 February 2020

  • Norway

    Name: -

    Phone / fax: (p) +47 901 26 403

    Email: pcpatnfd [dot] dep [dot] no (pcp[at]nfd[dot]dep[dot]no)

    Website: website 

    Office name: Product Contact Point

    Product category: -

    Role: -

    Address: -

    Working hours: -

    Last update: 11 April 2019

  • Poland

    Name: -

    Phone / fax: (p) +48 22 411 96 83

    Email: PCPatmr [dot] gov [dot] pl (PCP[at]mr[dot]gov[dot]pl)PCPatmrit [dot] gov [dot] pl (PCP[at]mrit[dot]gov[dot]pl)

    Website: website 

    Office name: Ministerstwo Rozwoju i Technologii, Departament Spraw Europejskich

    Office name (EN): Ministry of Economic Development and Technology, European Affairs Department

    Product category: All

    Role: -

    Address: Plac Trzech Krzyży 3/5, 00-507 Warszawa, PL

    Working hours: -

    Last update: 06 April 2022

  • Portugal

    Name: -

    Phone / fax: (p) +351 21 791 91 00

    Email: mutualrecognitionatdgae [dot] gov [dot] pt (mutualrecognition[at]dgae[dot]gov[dot]pt)

    Website: website (and EN version)

    Office name: Direção-Geral das Atividades Económicas

    Office name (EN): Directorate-General for Economic Activities

    Product category: -

    Role: -

    Address: Av. Visconde de Valmor, 72,1069 - 041 Lisboa, PT

    Working hours: -

    Last update: 13 January 2021

  • Romania

    Name: FĂTULESCU, Carmen

    Phone / fax: (p) +40 21 202 5230; (f) +40 21 202 5245

    Email: information_reg515ateconomie [dot] gov [dot] ro (information_reg515[at]economie[dot]gov[dot]ro), carmen [dot] fatulescuateconomie [dot] gov [dot] ro (carmen[dot]fatulescu[at]economie[dot]gov[dot]ro)

    Website: website

    Office name: Ministry of Economy, Energy and Business Environment

    Product category: Besides this main PCP, there are three other PCPs for specific areas (see below)

    Role: Main product contact point

    Address: Calea Victoriei 152, 010096 Bucuresti, RO

    Working hours: -

    Last update: 16 October 2024

  • Romania

    Name: CIOROIANU, Luminița

    Phone / fax: (p) +40 21 332 0954 (interior 233/236); (f) +40 21 332 0615

    Email: officeatbrml [dot] ro (office[at]brml[dot]ro), regulament764atbrml [dot] ro (regulament764[at]brml[dot]ro)

    Website: website

    Office name: Biroul Român de Metrologie Legală Direcţia Tehnică

    Office name (EN): Romanian Bureau of Legal Metrology

    Product category: Metrology

    Role: Product Contact Point for a specific category of products

    Address: Şos. Vitan Bârzeşti 11, sector 4, 042122 Bucureşti, RO

    Working hours: -

    Last update: 19 April 2020

  • Romania

    Name: DUMITRESCU, Andreea

    Phone / fax: (p) +40 37 211 4588

    Email: infoprod_constructiiatmldpa [dot] gov [dot] ro (infoprod_constructii[at]mldpa[dot]gov[dot]ro)

    Website: website

    Office name: Ministerul Lucrărilor Publice, Dezvoltării și Administrației

    Office name (EN): Ministry of Public Works, Development and Administration

    Product category: Construction products

    Role: Product Contact Point for a specific cathegory of products

    Address: Bd. Libertății, nr. 16, Latura Nord, sector 5, 050706 Bucureşti, RO

    Working hours: -

    Last update: 16 October 2024

  • Slovakia

    Name: STEINLOVA Kvetoslava (Mrs)

    Phone / fax: (p) + 421 2 5249 3521; (f) + 421 2 5249 3521

    Email: productinfoatnormoff [dot] gov [dot] sk (productinfo[at]normoff[dot]gov[dot]sk)

    Website: website

    Office name: -

    Product category: All

    Role: Head of the Department

    Address: -

    Working hours: -

    Last update: 05 November 2009

  • Slovenia

    Name: SMRKOVIC Enisa (Mrs)

    Phone / fax: (p) +386 1 478 3068; (f) +386 1 478 3098

    Email: infoatsist [dot] si (info[at]sist[dot]si)

    Website: website

    Office name: Slovenian Institute for Standardization (SIST)

    Product category: All

    Role: -

    Address: Ulica gledališča BTC 2, SI-1000 Ljubljana, SI

    Working hours: -

    Last update: 26 March 2010

  • Spain

    Name: PCP Spain Regulation (EC) 764/2008

    Phone / fax: (p) +34 91 349 37 69; (f) +34 91 349 37 77

    Email: pcontactpointatmincotur [dot] es (pcontactpoint[at]mincotur[dot]es)

    Website: website

    Office name: Subdirección General de Inspección, Certificación y Asistencia Técnica del Comercio Exterior Dirección General de Política Comercial y Competitividad
    SECRETARÍA DE ESTADO DE COMERCIO MINISTERIO DE INDUSTRIA, COMERCIO Y TURISMO

    Office name (EN): Deputy Directorate for Foreign Trade, Inspection, Certification and Technical Assistance General Directorate for Trade Policy and Competiveness
    STATE SECRETARIAT FOR TRADE MINISTRY OF INDUSTRY, COMMERCE AND TOURISM

    Product category: All

    Role: -

    Address: Paseo de la Castellana, 162, 28046 Madrid, ES

    Working hours: -

    Last update: 19 September 2019

  • Sweden

    Name: -

    Phone / fax: (p) +46 8 690 48 00; (f) +46 8 30 67 59

    Email: pcpatkommerskollegium [dot] se (pcp[at]kommerskollegium[dot]se)

    Website: website (and EN version)

    Office name: Kommerskollegium

    Office name (EN): National Board of Trade

    Product category: All

    Role: -

    Address: Box 6803, S-113 86 Stockholm, SE

    Working hours: -

    Last update: 8 May 2020

  • Türkiye

    Name: -

    Phone / fax: (p) +90 312 2125897; (f) +90 312 2128768

    Email: abteknikateconomy [dot] gov [dot] tr (abteknik[at]economy[dot]gov[dot]tr)

    Website: website 

    Office name: Republic of Türkiye Ministry of Economy DG Product Safety & Inspection

    Product category: -

    Role: -

    Address: -

    Working hours: -

    Last update: 16 October 2024